Today’s customers are more informed and have expectations higher than ever before. Go beyond sales force automation with the CRM software Microsoft Dynamics 365 for Sales to better understand customer needs, engage customers more effectively, and make more sales. Motivate your salespeople with insights to personalize relationships, predict customer needs, and increase sales.
Sell more efficiently with built-in AI features
Get advice and guidance at every stage of the deal with built-in intelligence, to always stay focused on the next best step moving forward.
Foster relationships with authentic and personal engagement
Find and connect with the right buyers and build sales relationships with the combination of LinkedIn Sales Navigator and the CRM Dynamics 365 for Sales.
Improve productivity and increase revenue by integrating best practices
Easily connect business process data with Office 365 data and LinkedIn data to guide salespeople across all sales processes to simplify sales, even on the go.
Accelerate performance throughout the whole sales cycle
Gain visibility into sales performance with real-time analytical dashboards based on historical and predictive data. Engage and motivate salespeople with sales competitions that promote teamwork and accountability.
Drive innovation with a modern and flexible sales platform
Drive innovation with a sales application that’s easy to customize, extend, and connect to other apps and services already in use.
Relationship-based sales
Identify and connect with buyers by leveraging the power of the LinkedIn network and through your peers relationships. Build trust with analytics focused on specific customer needs. Easily manage relationships on a dynamic basis with unified data and processes.
Involvement in social networks
Easily find opportunities and engage buyers on social media with AI features that highlight the most relevant conversations to join and recommend content to share to build seller credibility.
A sales assistant with artificial intelligence
Leverage AI-powered recommendations to stay ahead of the market. Receive alerts and reminders that help you develop your customer relationships. Determine the best time to reach out to an inactive contact or take follow-up actions with a prospect who opened your email.
Content customization
Get relevant content recommendations based on the projects you’re working on and based on your collaborators. Quickly create sales documents with familiar Office 365 tools that offer simultaneous collaboration and editing capabilities.
Guided sales process
Streamline sales activities with an integrated best-practice process. Improve user adoption with comprehensive context-sensitive guidance and guidance across the web and mobile apps.
Opportunity management
Make sales easier with the full functionality of Office 365, which allows salespeople to use familiar tools, such as Excel and Outlook, without having to switch between multiple applications. Stay up-to-date with contextual third-party industries, follow the latest news and the hottest events.
Mobile sales
Make a sale anytime, anywhere, even offline. Work on the go with modern and advanced mobile apps that provide contextual and social data and task streams to quickly complete frequently required tasks.
Partner management
Select, integrate, and strengthen your partner channel with more advanced empowerment and activation. The dedicated dashboard allows partners to quickly view interactions on opportunities, cases, and other relevant information.
Vendor integration
Facilitate integration and unify selling styles with the best practices based on business process management and interactive help and documentation.
Sales efficiency
Achieve milestones by setting goals, tracking results, and providing real-time feedback and training. Quota-setting analytic dashboards make it easier for you to define goals, monitor results, spot deviations from a plan, and take corrective actions.
Reports and dashboards
Quickly move from data to action with real-time dashboards featuring interactive drill-down capabilities and the ability to query in natural language.
Gamification
Stimulate sellers with fun and interesting sales competitions between teams. Encourage personal accountability by making results highly visible on the web, mobile devices, and TV screens.
Simple setup
Easily customize the application to fit specific business processes without writing any code. Set up only once and deploy your application to multiple platforms with a common framework and interactive design.
Extensible platform
Connect composite applications that work with Dynamics 365 or with external data. Easily integrate with other business applications, such as marketing or customer service applications, unifying systems and connecting teams to support your growing business.
Advanced artificial intelligence features
Transform your business with insights from artificial intelligence and machine learning algorithms. Make big data meaningful to drive teams to achieve established business goals.
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